Toyota Service Center in Lombard, IL
Testimonials
“ All good. I needed a car asap and they hooked me up with a good price and rate that I needed and also took me to drop off my rental. Honest guys for sure ”
“ Ryan Tanner (Lombard Toyota) is incredible in terms of his attention to the customer's experience and absolutely lovely to work with and talk to. It's easy to see that he truly does advocate for his customers and that is something I deeply appreciate! ”
“ Great dealer experience and sales person A Ali was very nice and helpful!! ”
“ Service by Ali was user-friendly and great ”
“ Double A did a great job treating us today! Sultan was amazing as well! ”
“ Ryan is the best ”
“ My experience at Toyota of Lombard was very pleasant. The process was quick and hassle-free. Arturo was great. He's personable, professional, and working with him was a delight. The easy of our interaction was very much appreciated. Thumbs up! Thank you! ”
“ Wanted to thank Yousef Sarkisyan for helping us find and buy our 2024 Toyota Highlander. Yousef was very professional and courteous. ”
“ Thank you Joshua for being patient and helping me with my purchase. We will see you again for the next car ! ”
“ I bought a car from Larry; he was an excellent salesperson. ”
“ Arturo was a great sales person! He was helpful and informative. ”
“ Excellent customer service, Kenny was a pleasure to work with ”
“ Me and my wife purchased a 2026 Camry from Lombard Toyota, we met with the salesperson Yousef and he explained everything and made my purchase easy. Vincent To ”
“ Arturo was amazing and friendly to deal with! Everyone was very helpful! ”
“ Mr.Kenny, phenomenal man and was great with conversing and coming to middle terms. understood the assignment and executed! ”
“ I just want to say KENNY is absolutely amazing.. He was able to help my Son who just graduated to get his first car!!! Has a birthday gift. He took his time and put in all the effort needed to get my son what he wanted at a price that fits. I am so so grateful for his help since I couldn't be there myself. I would absolutely recommend this place just because of Kenny. Iou one ✅ ”
“ Joshua Coxey, give this man a raise! What an absolute gem. Extremely patient, will go the extra mile and easy to speak with. I went in for an oil change and inspite of an extremely overbooked schedule He was kind enough to help me out. ”
“ Ryan is the best! Thank you for amazing staff. ”
“ Ali got Ali a new car for eid ”
“ Great service and Sales. Very Friendly salesman, will surely hook you up for a great deal. Yousef is a real one. 1000% thank him for his high level patience and serving us until the very end. ”
“ Joshua was very professional and kind, very patient and gave us great options. ”
“ Thank you yousef for the great deal,I love my new camry ”
“ Geries was excellent great service ”
“ Ryan at Lombard Toyota is the best if you're looking for a vehicle come out and see him he will do you right you will not leave here without a vehicle when Ryan is in charge. ”
“ Thank you Ali ”
“ Thank you to Mr. Ali ! ”
“ Arturo Martinez was great and made the process smooth. I highly recommend coming to Lombard Toyota for purchasing vehicles. ”
“ 10/10 experience - I’d give Larry ten stars if I could. He made it so easy, didn’t try to mess with price or do anything shady. He was perfect and is a great example as to why Lombard Toyota has been in the biz for so long. Highly recommend Larry and the rest of the LT staff for when you buy. Thanks for being awesome!! ”
“ Larry was phenomenal! Made the process easy, 10/10 would recommend! ”
“ AA was very helpful , quick service ! ”
“ Arturo was excellent and was very dedicated to me, worked with me, was honest and a pleasure to work with. Highly recommend! ”
“ I had a great experience at Lombard Toyota with Abdelsalam Ali AKA A.A. I went in and honestly wasn’t sure what my options would be, but the team took the time to work with me, explain everything, and help me through the process without making me feel judged or pressured. They really put in the effort to find solutions and made me feel supported the entire time. I truly appreciate how patient and helpful everyone was. If you’re looking for a dealership that will work with you and treat you with respect, I highly recommend Lombard Toyota. Thank you for making the experience a positive one! ”
“ Kenny was the best!!!!!!!! ”
“ (Translated by Google) Arturo did a good job and is an excellent salesman. (Original) Arturo realizó un buen trabajo y es un excelente vendedor ”
“ Ali and Igor did a wonderful job and help my mom get a brand new car ”
“ Arturo Martinez; excellent,professional and respectful customer service. Buying our Toyota Tundra.. was a smooth experience. He took care of every step of the purchase process. Very knowledgeable. Highly skilled and Highly recommended. Bilingual. We are real customers and never got paid for this review. ”
“ Arturo Martínez/ Sales Consultant Highly recommend; highly knowledgeable.. smooth process to buy our first Toyota Tundra/2026 ”
“ Larry was great highly recommend! ”
“ Ali got the grand daughter her first toyota camry and f I rather car yes..!!!!¡! ”
“ On May 11, 2026, I visited Lombard Toyota to purchase a new vehicle, and I had an outstanding experience from start to finish. I want to especially recognize Yousef for the exceptional customer service he provided throughout the entire process. Yousef was an absolute pleasure to work with. He was patient, professional, knowledgeable, and extremely accommodating every step of the way. Buying a new car can sometimes feel overwhelming, especially when trying to understand all the different options, packages, and services available, but Yousef took the time to carefully answer every question I had without ever making me feel rushed or pressured. He made sure I understood all the options available for my 2026 Toyota Camry XLE and helped guide me through the process in a way that felt transparent, honest, and comfortable. I truly appreciated his hard work ethic and willingness to explain details thoroughly and ensure I was confident in my decisions before moving forward. What stood out the most was his professionalism and genuine care for customer satisfaction. It was clear that he wanted to make sure I had the best possible experience and left feeling happy and informed. That level of customer service is hard to find and deserves recognition. I highly recommend Yousef and the team at Lombard Toyota to anyone looking for a new vehicle. Thank you again for making this such a smooth and positive car-buying experience! P.S. (Thank you Russ for being so patient and thorough with us as well!) Thank you again for the great experience and excellent service! - Isaac L. ”
“ Edwin was great, no pushy salesman, allowed you to think of your options. Took care of your needs while waiting, offering snacks eyc while uou waited. ”
“ Pleasant experience from sales to regular maintenance. ”
“ I had a mixed experience at Toyota Lombard. The positive part of the experience was working with Kenney Jordan in sales. He was professional, energetic, knowledgeable about the Camry XLE AWD, and made the test-drive experience enjoyable. I appreciated his communication and overall attitude throughout the process. Unfortunately, my experience with the finance department was far less pleasant. I was initially not informed about limitations on debit card deposits, which created unnecessary last-minute complications while completing the purchase. I had to arrange multiple Zelle transfers and alternative payment methods at the dealership itself. More concerning was the financing process with Sultan Matariyeh, the finance manager. I was very clear that I wanted: no additional warranties or packages the originally discussed pricing structure 48-month financing only Despite that, extended warranties were repeatedly included in payment discussions, eyes were rolled and the focus remained on lowering the monthly payment through a longer loan term rather than clearly explaining the total cost of financing. Once the additional warranty products were removed, the monthly payment dropped substantially. I understand dealerships offer optional protection packages, but customers should be given transparent breakdowns and allowed to make decisions without pressure or intimidation. Overall, I appreciated the professionalism of the sales representative, but the finance experience which is the essence of purchase, left a far negative impression. ”
“ I should’ve heeded the negative reviews. Scheduling a test drive was easy enough. They canceled it 1.5 hrs before the appointment due to a stop sale on the vehicle. They emailed this cancellation because they didn’t have my phone number. This cancellation email from Louie was titled “Pleased To Meet You!” ??? I read the email upon my arrival at the dealership right after one of their employees got me seated while requesting my phone number. Upon seeing the email stating the vehicle I was interested in couldn’t be driven, I got up to leave, only to be blocked in by a tall guy who was forcefully explaining they tried to cancel. That there is the biggest reason for the 1 star. If someone’s trying to leave, don’t block their way to yap in their faces. These people give Toyota a bad name. ”
“ I normally don’t leave reviews, but I’ve been really disappointed with the communication from the finance department at Lombard Toyota. I’m currently dealing with a total loss claim, and getting updates or responses has been extremely difficult. Calls and messages have gone unanswered, and the overall process has felt frustrating and unsupported. I understand these situations can take time, but better communication and follow-up would make a huge difference. Right now, I honestly feel like my concerns aren’t being taken seriously. I hope someone from management reaches out and works to improve the customer experience moving forward. ”
“ Kenny Jordan was very patient and attentive to my vehicle needs. Definitely recommend Kenny Jordan, this is my third lease ”